← Halal Evidence Profile
Refunds
Refund policy
This policy covers the Halal Evidence Profile subscription, add-ons and setup fees. Payments are processed by Paddle, our merchant of record; Paddle handles payment data and applicable tax, and we never see your card details.
Policy
- The first subscription payment is refundable within 14 days on request.
- Setup fees are non-refundable once work has started.
- No refund is given after publication of a profile for that billing period.
- Refunds are processed through Paddle, our merchant of record, and revoke the profile.
How to request a refund
Email [email protected] from the address on your Paddle invoice, with the invoice number. We reply within 3 working days. Approved refunds are returned to the original payment method by Paddle.
A refund revokes the profile: the page switches to the paused notice described in the terms, section 6.
Nothing in this policy limits rights you have under consumer law that cannot be excluded.